This service supports Windows 7, 8 and 10, IE 7 to IE11, FireFox Version 38 and MAC OS X V10.9 (Maverick) with Safari 5, 6, and 7 (Requires RJE 6 and above). However, we recommend that MAC users use the Junos Pulse application, which does not rely on a specific OS X operating system. Information is available on the StarPort VPN page located off of the IS home page, or the SERA tab in the Clinician Portal. For Windows 10 you must add https://sera.medstar.net to your trusted sites.

Also, pop-up blocker must be turned off. If you use an unsupported browser or do not have current anti-virus signature files, you will be routed to Citrix for limited access.

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This system is owned and operated by MedStar Health and its affiliated entities and is available to authorized personnel only. Access and use of this system is limited to purposes which promote the vision, mission, and values of MedStar Health and its affiliated entities. This system, including all related networks, hardware and software are subject to all applicable MedStar policies including MedStar policies governing access, acceptable use, and disclosures of system-based information. MedStar Health reserves the right to regularly monitor and record the activities of its users to assure appropriate use of information technology resources. Misuse of any MedStar system resources may result in disciplinary actions up to and including termination or other appropriate sanctions.